VeriTriageGet help with VeriTriage
Use the in-product report flow for reproducible product problems or email the support team for account and purchasing help.
Product problem
Open Report a problem to submit the affected page, severity, steps, expected result, and actual result. The product creates a reference that can be tracked by the operations team. Do not attach customer data, passwords, tokens, or payment details.
Account or billing
Signed-in workspace owners can open Stripe's billing portal from Account and billing. For invoice, bank transfer, purchase order, direct debit, vendor onboarding, or tax requirements, submit a company purchasing request.
Contact support@veritriage.com. Include the workspace name and any VeriTriage reference ID. Never email raw authentication tokens or unredacted customer captures.
Service availability
Check the service status page before reporting a broad outage. Security concerns should be marked clearly in the email subject.